A mental condition, present from early childhood characterised by great difficulty in communication and forming relationships with people and in using language and abstract concepts. Unfamiliar surroundings can be distressing.

Top Tips:

  • Observe how the visitor likes to communicate - this might not be verbal but can be tactile. They may not be able to tell you but will demonstrate. Follow their lead.
  • Face to Face communication is essential and be expressive but do not expect eye contact - non-verbal communication is key as is patience.
  • Limit the amount of words you use and use simple terms, be repetitive and pause a lot to allow them to process your words.
  • Do not touch them without permission - point instead of guide.
  • Pointing and gestures (i.e. drinking, waving) also help.

Do you have any feedback on the overview and top tips or would like us to add further conditions to the app? Email us at