Are you excluding 20% of your customer base? 
Use 'Welcome by Neatebox' to embrace the Purple Pound

Welcome will support your staff in becoming disability confident and delivering higher-quality customer service to your disabled visitors.

 

Streamline customer service for your disabled customers with 'Welcome by Neatebox'. The cloud-based platform supports your team in understanding the needs of your disabled customers and helps them manage their visits. 


Build customer trust by giving them the confidence that their needs are understood upon arrival. Your team will be alerted when customers are on approach and when they arrive, so you can ensure that staff is prepared for the visit.


Disability Confident Staff will be able to handle situations independently and provide customer service that turns disabled visitors into loyal customers. 

 

 Customer Profile on the Welcome Retailer Platform including details of the visit, picture of the visitor, overview of their disability and top tips for interaction. 

Customer Profile on the Welcome Retailer Platform including details of the visit, picture of the visitor, overview of their disability and top tips for interaction. 

The below resources will give you a better overview of the system and how it can support your customer service team to build great relationships with your disabled customers. 

We would love to learn more about how you currently cater for disabled customers and discuss how this system could streamline the customer journey.
Click below to book an introductory call or contact our Business Development Manager at kimberley@neatebox.com or 07828 182821.

 

Overview of 'Welcome
by Neatebox'

 Get a brief overview of the 'Welcome by Neatebox' system, its functionalities and who we work with. 

Get a brief overview of the 'Welcome by Neatebox' system, its functionalities and who we work with. 

DoubleTree by Hilton
Case Study

 Learn why DoubleTree by Hilton Edinburgh City Centre has installed Welcome and how it worked for them.

Learn why DoubleTree by Hilton Edinburgh City Centre has installed Welcome and how it worked for them.

Flow Through
Retailer Platform

 This selection of screenshots will give you an understanding of how to use the platform to manage customers visits.

This selection of screenshots will give you an understanding of how to use the platform to manage customers visits.

 

Both corporate partners and disabled users
highlight the benefits of 'Welcome by Neatebox'