A chronic or persistent disorder of the mental processes caused by brain disease or injury and marked by memory disorders, personality changes and impaired reasoning.

Top Tips:

  • Approach from the front and introduce yourself using more formal address ie Mr Smith.
  • Minimise other distractions where possible.
  • Maintain eye contact to aid focus.
  • Speak clearly and calmly making one point at a time.
  • Avoid complicated questions and be patient with answers.
  • Avoid contradiction or arguments.
  • Do not speak down to.

Do you have any feedback on the overview and top tips or would like us to add further conditions to the app? Email us at